Best Paying Consumer Service Jobs

Do people tend to tell you that you’re a true “people person” with excellent social skills? Have you been feeling financially and mentally unfulfilled in your current job role? If you answered yes to both, then you should strongly consider applying for a consumer service job.

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Consumer service (CS) jobs vary greatly and always involve one form of interaction and communication with people, specifically consumers of a product, business or service. If you enjoy helping others, get along well with others and don’t get stressed out easily, then a CS job would be a good fit for you. You can find CS job openings in a wide array of sectors, such as healthcare, retail, government, travel, banking and many others.

On top of that, many CS jobs also offer an attractive average of annual income. Believe it or not, some of these jobs can potentially haul in as much as $60,000 or higher, and you usually don’t need anything higher than a bachelor’s degree to qualify. But which ones are most worth aiming for?

Look no further. Listed below are the best paying consumer service jobs in the US that are usually in high demand as well.

Service

Flight Attendant

Being a flight attendant can be fun and rewarding work, especially during layover times when you’ll be able to check out the local area before your next flight. But it’s not always a walk in the park.

Flight attendants work for airlines. They have quite a few tasks to carry out during each flight they are assigned to, including: greeting airplane passengers, performing essential safety checks and demonstrations, serving refreshments, and providing assistance to ensure everyone is safe and comfortable while traveling. Additionally, flight attendants must also possess strong customer service skills and be capable of staying calm and level headed when an emergency situation arises, along with an ability to work unusual hours during the week.

To become a flight attendant, all you’ll need is a high school diploma or GED equivalent. Before you start, you’ll undergo an obligatory intensive training period via your employer that takes several weeks to complete. Most employers will also require you to be CPR certified, pass a background check and drug screening, plus there may be height requirements.

With all these demands and responsibilities, it’s easy to see why the current average annual salary for flight attendants is a nice $62,280 plus many perks.

Technical Support Representative

Got a talent for computers, internet and other tech? Then there is a job title that can put this strength to good use: the technical support representative (TSR). The main role of a TSR is to assist clients with their computer and technology issues via the use of phone, live chat, email or a combo of these communication methods. You will work together with clients to troubleshoot problems with computer hardware or software, internet connectivity issues, printing or other technical issues, depending on the company you work for.

To work as a technical support representative, you’ll need to be proficient with computers. Many jobs require a college degree in Computer Science or sufficient technical experience. The average annual salary for this job is $57,650.

Client Services Coordinator

If you have superb focus, organizational skills and care about client satisfaction, then becoming a client services coordinator could be just the right job for you. Client service coordinators are in charge of managing the communication between an organization and its clients. They may have a wide variety of duties, including answering client calls and promptly responding to emails, scheduling meetings and teleconferences, maintaining client account records, sending client complaints to the organization’s head / CEO, and creating marketing materials. Some coordinators work in person, while others choose to work remotely instead.

You’ll need at least a high school diploma or GED, however, many employers prefer candidates that have a bachelor’s degree. Computer skills are also necessary to be considered, and previous administrative experience is also very helpful. According to the Office of Administrative Support Occupations, the average annual salary for this position is $43,430.

Customer Service Representative

Customer service representatives provide assistance to clients with their product or service needs, which is done via phone, email or live chat. Depending on the company you work for, you may help customers resolve various issues, help them open accounts, recommend products or services or help to find a solution to customer complaints. There are many in-person jobs available, although there is a demand for remote employees that is steadily growing.

A customer service representative job is typically an entry-level position, which means that you don’t require a college degree or previous experience. You do receive training on the job, but will need strong communication and interpersonal skills, along with some basic computer skills for some positions. The average annual salary for this position is $39,070.

Concierge

Do hotels capture your interest? If so, then applying for a concierge position would make a stellar choice. A concierge often works in hotels or other facilities of hospitality, although some work in private, residential homes as well. These hard working hotel employees are responsible for providing top notch customer service to guests or residents and helping to plan out their activities. Some of the typical duties include managing guests’ luggage, arranging transportation and scheduling tours, providing information about local attractions, making reservations and handling requests and complaints.

Depending on employer requirements, you may need a high school diploma, GED or a degree in Hospitality. The average annual salary for a concierge is $37,520.

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